Donor Provision Support Coordinator (Fixed-Term)
Join our Donor Provision team, where you will process all types of donation and cord blood shipment requests, manage a caseload of donor requests, and fulfil post donation tasks.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Donor Provision Support Coordinator to join our Donor Provision team.
Interviews for this role will be conducted on a rolling basis, and the vacancy may close before the advertised close date. If you are interested in the position, please be sure to apply at your earliest convenience.
Title: Donor Provision Support Coordinator
Salary: £29,855 per annum per annum
Contract: Fixed-Term Contract, 6 months
Hours: 35 per week, Full-Time
Location: Hybrid, with head office in Hampstead, London, (minimum 2 days per week on-site)
Job Summary
- As a Donor Provision Support Coordinator, you will be responsible for processing all stem cell donation requests and cord blood unit shipment requests for patient transplant, both from UK hospitals and overseas. You will manage a caseload of UK donor G-CSF administration requests, handling all communications with the donor, arranging medication delivery and, where applicable, arranging nurse administration visits. You will also fulfil all post donation administration tasks, managing the timely receipt of results and any other data entry requirements.
- You will liaise with donors, transplant centres, international registries, home healthcare organisations and any other relevant stakeholders, both within and outside of the organisation, to help save and improve the lives of patients in need of a stem cell transplant.
- The successful candidate will possess the ability to work in a fast-paced environment with demonstrable experience of working in a role requiring a high level of admin and delivering great customer service. You will have accurate keyboard skills and proven attention to detail, be highly organised and able to prioritise. A good working knowledge of Microsoft Office and CRM databases is essential, as is the ability to work well as part of a team.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
- Department
- Operations & Patient Services
- Role
- Donor & Transplantation Services
- Locations
- Head Office
- Yearly salary
- £29,855
- Contract hours
- Full time
- Employment type
- Fixed term
- Closing date
- 25 June, 2025
- Hybrid working expectation
- 2 days per week on site
Head Office
So how can you tell if you're Anthony Nolan too?
- You’re passionate and dedicated to your work
- You’re innovative and looking for a challenge
- You want to improve and learn every day
- You’re accountable for your work and take pride in what you do
- You’re people and patient focused – you want to make a difference to people’s lives
These five values are what drive and motivate us across all of our divisions. From lab research and tissue typing, to finance, HR and legal, from patient support and logistics, to fundraising, marketing and communications… everyone has a critical role to play in our lifesaving work.
We’re incredibly proud of the people who work for us – and we’re always on the lookout for more passionate and talented individuals. If you like the idea of joining a team that gives four people the chance of life every day, check out our job listings below.
About Anthony Nolan
Anthony Nolan is the charity that makes lifesaving connections between patients in need and incredible strangers ready to donate their stem cells. Find out more about what we do here.
Donor Provision Support Coordinator (Fixed-Term)
Join our Donor Provision team, where you will process all types of donation and cord blood shipment requests, manage a caseload of donor requests, and fulfil post donation tasks.
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